Privacy Policy
Last updated: December 2024
At Python Precision, we respect your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
Account Information: When you create an account, we collect your email address, name, and any display name you choose.
Order Information: When you place a pre-order, we collect shipping address, billing information, and order history through our payment processor (Shopify).
Design Lab Activity: We track your submitted designs, votes, comments, and community interactions to improve your experience.
Usage Data: We collect anonymized analytics about how you use our website to improve our services.
How We Use Your Information
We use your information to:
• Process and fulfill your pre-orders
• Send order confirmations and shipping updates
• Notify you about Design Lab activity on your submissions
• Improve our products and services
• Communicate about new products and features (with your consent)
• Prevent fraud and maintain security
We never sell your personal information to third parties.
Third-Party Services
We work with trusted partners to provide our services:
Shopify: Handles payment processing and order management. View their privacy policy at shopify.com/legal/privacy.
Supabase: Powers our authentication and database services. View their privacy policy at supabase.com/privacy.
Resend: Delivers transactional emails (order confirmations, notifications). View their privacy policy at resend.com/legal/privacy-policy.
AI Services: We use AI tools to generate design images. These services process your design prompts but do not receive your personal information.
Data Retention
We retain your data as long as your account is active or as needed to provide services. Order records are kept for accounting and legal compliance.
Account Deletion: You may request account deletion by contacting support. We will delete your personal data within 30 days, except where retention is required by law.
Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Export your data
To exercise these rights, contact us at support@pythonprecision.com.
Contact Information
For privacy-related questions, please visit our Contact Us page and select "Privacy" as your inquiry category.
We respond to privacy inquiries within 30 days as required by applicable law.